System Availability (last 30 days)

Last 12 Month		System	Availability %
		Network		99.0%
		ERP		98.0%
		Data Warehouse		98.0%
		Web Site		98.0%
		Email		98.0%
		HR		96.0%
		Problem Tracking		93.0%

Hardware % of Capacity

CPU	Today		Overall
Storage	Last 12 months		Today
Network	Last 12 months		Today

Daily Network Traffic (kilobytes)

Key Non-System Metrics

Year-to-Date		Metric	% of Target	Actual
		Expenses YTD		$984.0K
		Customer Satisfaction		97/100
		Level 1 Problems		88

Major Project Milestones (by priority)

	Project	Milestone	Days Until/ Past Due	Due Date
	ERP Upgrade	Full system test		10/24/14
	Add services data to DW	ETL coding		10/10/14
	Upgrade mainframe OS	Prepare plan		10/17/14
	Disaster recovery site	Install hardware		10/20/14
	Budgeting system	Hire team		10/02/14
	Web site face-lift	Move into production		10/22/14

5 Top Projects in the Queue

	Project	Status	Approved	Sched.Stat
1	Professional service module	Pending available staff	X	09/22/2014
2	Upgrade MS Office	Cost-benefit analysis		01/11/2014
3	Failover for ERP	Preparing proposal		01/30/2015
4	Upgrade data warehouse HW	Evaluating options	X	01/02/2015
5	Executive dashboard	Vendor assessment		05/02/2015